There are a few possible reasons why an image is not being accepted when creating your Guest Wi-Fi portal.
- The file may be too large.
- Make sure the file you are using is less than 1MB in size
- PNGs recommended being less than 100KB and 400x200-400 pixels in size
- The file type is not compatible. The following file types are acceptable:
- image/gif
- image/jpeg
- image/jpeg
- image/png
- image/x-png
- There is a double extension in the filename (e.g., picture.jpg.jpg)