How to turn off Private Wi-Fi address in iPhone iOS 14 and later
- Open the Settings app, then tap on Wi-Fi.
- Tap on the information button next to your Plume network name.
- Tap on the Private Address toggle to turn it off, a message will pop up to rejoin the network.
- The iPhone will briefly disconnect and then reconnect using the original hardware Wi-Fi address.
Once connected back to your Plume network using the original Wi-Fi address, any of the previously personalized device or employee level features such as Online protection, Content access controls, shared devices, will be applied to the device again.
Note: These settings will only be saved for your Plume network and your iOS device will continue to protect your privacy by using a Private Wi-Fi address when connecting to other networks.