Devices using a private Wi-Fi address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off Private Wi-Fi addresses and revert to your original address when connecting to your home network.
How to turn off random MAC addresses in Windows 10
- Connect to your Plume Network.
- In your taskbar, right-click on the Wi-Fi icon and then Properties.
- Under the Random Hardware Addresses section, change the setting to Off.
- Turn off of the Wi-Fi on your device and turn it back on to reconnect to your Plume network using the original Wi-Fi MAC address.
Once connected back to your Plume network using the original Wi-Fi address, any of the previous personalized device or employee-level features such as Online protection, Content access controls, and Secure zone device sharing will be applied to the device again.
Note: These settings will only be saved for your Plume network and your Windows 10 device will continue to protect your privacy by using a random MAC address when connecting other networks