If you decide not to renew your WorkPass membership, your SuperPods will continue to provide basic functionality with the following features and services:
- Link - Plume will continue to monitor and adjust how your pods are connected to each other and ensure they are always providing your business with fast and reliable Wi-Fi.
- Basic App Features - We give you access to basic network management through the app and a single Wi-Fi SSID and password. You can view your network topology including your pods and network devices.
- 24/7 Support - We are always here for you, although you will lose the rolling hardware warranty.
- While-you-sleep updates - We'll continue to auto-update your pod firmware when the network activity is low
Without an active WorkPass membership, you will lose the following features:
- Shield - Your devices will not be protected from accessing known malicious websites containing viruses, malware, and phishing scams. Advanced IoT Protection will no longer monitor the behavior of your IoT devices to protect the rest of your network if they are compromised. Adblocking will stop blocking known advertising servers that clutter your favorite websites and make your web experience less enjoyable and you will no longer be able to manage what websites are accessible with Content Access.
- Concierge - The Guest Portal will no longer be available along with the separate Guest SSID. You will also lose all of the customer insights and analytics included with Concierge.
- Keycard - The dedicated employee SSID will no longer be available. You will miss out on the device-usage analytics and timecard data that you used to help with scheduling and increasing workplace productivity.
- Expanding your network - Without a membership, you will no longer be able to add more pods to the network in order to expand coverage beyond what you currently have.
- ISP and Device Speed tests - You will no longer be able to measure through the Plume app if your ISP is consistently providing you with the speed that you've paid for.
- Flow - The motion-sensing abilities of your SuperPods will no longer be available.