Guest Access Setup

Guest Portal login options

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Your choice of guest login options depends on both the user experience you want for your customers and how much you want to want to leverage the free WiFi you're providing for marketing and promotional purposes. Enable Free WiFi   Guests just have to accept the terms and conditions.    ...

I get a blank screen when trying set up the Guest Portal

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When setting up the Guest Portal a new window in your device's default browser should open so you can complete the setup. If you are getting a blank screen, go to your browser's settings and clear all the browser data. 

How long does a guest's login last?

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When a guest registers on your Guest portal their authentication token lasts for 24 hours, although there is no session time limit. During this same 24-hour period, if their device remembers the network, it will reconnect automatically. Every subsequent day they connect to the guest network with ...

Is there a sample Terms and Conditions that can be used for my Guest portal?

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The standard Terms and Conditions for guest access can be found here, which can be used to set up your Guest Wi-Fi portal.  These terms and conditions are already loaded by default when you create your Guest Portal. 

Can I share network resources like a printer with my guests?

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Guests do not have access to any devices on the local network. Unfortunately, this means that you cannot share your printer with guests. Although, you can selectively share devices on the secure network with your employees.

Setting up the Guest Portal

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What you'll need to set up the Guest Portal  The captive Guest Portal only takes a few minutes to set up, provided you already have a few assets readily available. Here's what you'll need before starting: Image or logo - image requirements  Optional - Text file on your with Terms and conditions ...

Limiting guest bandwidth

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You can limit the Internet speed available to your guests so they do not impact the Internet bandwidth available for your critical business applications or your employees.  Guests are allocated a percentage of the average Internet speed measured during the last three ISP Speed Tests.     Changing...

Why can't I upload an image for my Guest portal?

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There are a few possible reasons why an image is not being accepted when creating your Guest Wi-Fi portal. The file may be too large. Make sure the file you are using is less than 1MB in size PNGs recommended being less than 100KB and 400x200-400 pixels in size The file type is not compatible...