How Plume Works

  • While there is no minimum Internet speed required for WorkPass, it is important to have a consistent and reliable Internet connection. It is important that the speed of your Internet connection is sufficient for your business needs along with any additional load from your guests. If your current ...

  • Consumer wireless routers have limited coverage. Extenders can often improve the coverage but they degrade the internet speed.Mesh Wi-Fi systems provide relatively higher coverage without degrading speed. They can replace your router as well.The Link technology used by Plume WorkPass is a unique ...

  • Yes, you can use Plume with your existing router. Download the app and follow instructions to set up Plume with your router. Please make sure to turn off the Wi-Fi on your router after the setup to allow Plume to efficiently manage your Wi-Fi. Please note that Plume will not work as an extender o...

  • The WorkPass app walks you through your creating your WorkPass account and network through a simple setup process. The WorkPass app is required to manage your network and gives you insight into the health of your network, employee status, and guest analytics. Using the WorkPass app, you can do th...

  • You can plug a pod into a power strip, adapter, extension cord or surge protector. Unlike Power Line Communication (PLC) based devices, data is not transmitted via the AC lines. Plume pods connect to each via Wi-Fi or Ethernet and will still work as long as they continue to receive power from the...

  • At the moment, you can only setup, access, and manage your Plume network through the Workpass mobile app. The mobile app is compatible with iPhones running iOS 12.1 and higher and with the most popular Android smartphones running Android 6 and higher. You can download the app from the Apple App a...