Privacy

How to Initiate a Privacy Request request for data retrieval or deletion with Plume and its third parties

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What is a Privacy Request? Small business owners can make a request for a copy of or delete their small business location data at any time! This includes information such as their Plume account, network settings, and device information.  Guests of a small business can also make similar requests w...

Does Plume track and store all websites and URLs I visit?

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Plume takes the privacy of our users seriously. As part of our Content Access and AI Security features, Plume needs to collect the DNS request information (not URLs) and sends it to the cloud to identify web-based sources that may have potential security risks. We only store the requests that are...

How secure is the Plume service?

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There are 4 main measures taken to keep the data safe and reduce vulnerability to DDOS attacks.Access to the podsLocal access to the pods is completely shut down to prevent access, except from the cloud. SSH, Telnet, HTTP/S and other entry ports are disabled for all shipped products. This prevent...

Does Plume store my data?

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We collect your email address, name, and other personal information for authentication and maintenance of your Plume account. To deliver the best Wi-Fi experience, we collect critical information as you use your Plume service such as: The type of devices you use and their operating systems. Your ...

How can I request a copy of my Plume data?

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Plume members can request a copy of their data logs at any time! This includes information on your Plume account, network, devices, past purchases, and app. Simply complete the Privacy Request Form to stating your request.