Devices using a private Wi-Fi address will connect to your Plume network. However, to get the best Plume experience and guarantee device-level security and controls, we recommend you turn off Private Wi-Fi addresses and revert to your original address when connecting to your home network.
How to turn off Private Wi-Fi Address in Apple Watch watchOS 7 and later
- Open the Settings app, then tap on Wi-Fi.
- Tap on your Plume network.
- Tap the Private Address toggle to turn it off.
- To switch to the original Wi-Fi address, turn off Wi-Fi on the device and turn it back on.
Once connected back to your Plume network using the original Wi-Fi address, any of the previously personalized device or employee level features such as Online protection, Content access controls, shared devices, will be applied to the device again.
Note: These settings will only be saved for your Plume network and your Apple Watch will continue to protect your privacy by using a Private Wi-Fi address when connecting other networks.